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Frequently Asked Questions

Do you provide hot meals? We do not provide hot meal but light snack are available for all children that may require it. Parent are welcome to provide their own snack for their children. Nuts are prohibited within the creche because of allergies.

I have not got proof of I.D when picking up a child, how will I be able to do so without I.D? We will contact primary carer and confirm by exchanging a secret pass code or password which you will need to provide to us. If we are unable to contact parent we will try other emergency contacts on registration form.

Why is my child school not on the pick up list? We aim to extend our pick up service for other local school. We currently able to accommodate for two schools. Theses schools are listed on the price section.

If I am late for my child then how much do I pay? Price may vary depending on how late you were. Please see our price section.

Why is the creche hour not longer? We aim to run the creche for longer length of time hopefully by September 2017.

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